At Himalayan Saltway, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://himalayansaltway.com), purchase Himalayan Pink Salt products, or communicate with us via email, SMS, or phone.
1. Information We Collect
We may collect the following information when you use our website or services:
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Contact details: Name, email address, phone number, shipping and billing addresses.
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Order details: Products purchased, payment confirmation, order history.
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Communication data: Messages you send us via email, SMS, or live chat.
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Website usage data: Cookies, device details, IP address, and browsing activity.
2. How We Use Your Information
We use your personal information to:
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Process and deliver your orders.
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Send you order confirmations, shipping updates, and customer support messages.
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Share promotions and product updates related to Himalayan Pink Salt products.
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Improve our website, marketing, and customer experience.
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Comply with legal and regulatory obligations.
3. SMS Communications & Privacy
When you opt in to receive SMS updates from Himalayan Saltway, we will use your mobile number only for:
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Order confirmations and delivery updates.
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Customer service messages.
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Optional promotional offers.
Important:
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SMS consent is not shared with third parties.
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We do not sell, rent, or disclose your mobile number or SMS opt-in data for marketing purposes.
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You can opt out of SMS anytime by replying STOP to any message. Standard message and data rates may apply.
4. Data Sharing & Google Merchant Center Requirements
We may share your information only in these cases:
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With trusted service providers (shipping carriers, payment processors, IT support).
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With Google Analytics or other tools for improving site performance and advertising.
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If required by law or legal process.
We do not sell personal data to third parties.
Our website uses cookies to improve functionality, track website traffic, and deliver relevant ads in accordance with Google Merchant Center requirements. You can control or disable cookies in your browser settings.
5. Security & Data Retention
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We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
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Your information is retained only as long as necessary to provide our services or as required by law.
6. Your Rights
Depending on your location, you may have the right to:
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Request access to the personal data we hold about you.
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Request corrections or deletion of your data.
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Opt out of promotional communications at any time.
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Manage cookie preferences directly through your browser.
7. SMS Terms of Service
By opting into SMS messages from Himalayan Salt way, you agree to receive text messages regarding your orders, delivery updates, promotions, and customer support.
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Types of messages: Order confirmations, shipping notifications, promotional offers, and account alerts.
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Message frequency: May vary.
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Costs: Standard message and data rates may apply.
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Opt-out: Reply STOP anytime to unsubscribe.
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Help: Reply HELP, call us at 4439 299 237, or email sales@himalayansaltway.com.
8. Contact Us
For any questions about this Privacy Policy or to make a data request, please contact us:
Himalayan Saltway
Cockeysville, MD, 21030, USA
Email: sales@himalayansaltway.com
Phone: 4439 299 237
Website: https://himalayansaltway.com